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From65US$ /night
Check-in
27Apr2026Select date
Check-out
28Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 West Quay Road, Southampton, United Kingdom, S015 1RA
-
Near the harbour
Very good
7.9
8.0
/10
2.9
3.6
/5

Amenities

The hotel provides direct access to both the city center and local attractions. With a well-equipped fitness center, an indoor swimming pool, and a games area, guests have a variety of recreative options. On-site parking offers convenience for those traveling by car.

Rooms

Novotel Southampton includes 121 rooms designed for comfort and practicality. Family rooms come equipped with an additional sofa bed, accommodating up to 2 adults and 2 children. Business travelers can benefit from spacious work areas in executive rooms.

Location

Situated within walking distance of West Quay Shopping Centre, the hotel allows easy access to retail and entertainment. Close proximity to historic sites like the Titanic Museum enhances the travel experience. Guests can reach Southampton Central Station within a short 10-minute walk.

Dining

The hotel offers an on-site restaurant presenting a variety of international cuisines. Guests can enjoy a range of options for breakfast, including a hearty buffet. The bar serves both drinks and light snacks, creating a relaxed environment for unwinding.

Children

Children can enjoy various activities at the hotel, including a dedicated play area. The hotel provides free accommodation and breakfast for up to 2 kids under 16 when sharing with parents. Additionally, family-friendly policies ensure a welcoming environment for guests of all ages.

Highlights

Location: Walking distance to West Quay Shopping Centre

Rooms: Family rooms with sofa beds

Dining: On-site restaurant and breakfast buffet

Children: Free stay up to age 16

Must-do experiences

  • Visit the SeaCity Museum for interactive maritime history.
  • Try the famous 'Southampton fish and chips' at The Dolphin.
  • Stroll through the beautiful Ocean Village Marina for scenic views.
  • Check out the Outdoor Market for local crafts and fresh produce.
  • Explore the historic walls and enjoy views from Bargate.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Superior Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Double Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Executive Queen Room Sofa Bed
2 persons
270 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's play area

Spa & Leisure

  • Sun loungers
  • Leisure/ TV room
  • Sauna

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Elements Restaurant and Bar redefines dining at Novotel Southampton with its diverse menu that celebrates both modern and classic dishes, crafted to cater to every palate. The family-friendly atmosphere invites guests to unwind and indulge in a cozy yet vibrant setting, perfect for casual gatherings or meaningful moments.

Elements

Modern British with a contemporary twist
Ambiance
Family-friendly environment with a warm and inviting atmosphere, perfect for casual dining and gatherings.
Key Offerings
A delightful selection of classic dishes presented in various portion sizes to suit different tastes. Room service ensures convenience, while the bar area offers a relaxed spot for enjoying drinks.
Reservation
Not needed
Open for breakfast and dinner; hours may vary.

Novotel Southampton Location

1 West Quay Road, Southampton, United Kingdom, S015 1RA
Map view
1 West Quay Road, Southampton, United Kingdom, S015 1RA
Nearby
Casino
Grosvenor Casino Southampton
1700 ft
Night club
Oceana
1700 ft
Restaurants
Elements Restaurant & Bar
500 ft
1 West Quay Road
Thyme Premier Inn
600 ft
99 Harbour Parade
Nando's
1200 ft
Food Terrace Level West Quay Shopping Centre W.Quay Shopping Centre
Chopstix Noodle Bar
1200 ft
Food Terrace Level West Quay Shopping Centre Unit R10
Marco's Kitchen
2500 ft
Oxford House 35-36 Oxford Street
Frankie and Bennys
1900 ft
Frankie and Bennys Southampton
ASK Italian
2000 ft
Unit 3 Leisure World
The Mayflower Village
2700 ft
Pilgrim House 22-26 Commercial Road
Explore Southampton
Explore Southampton
Top Attractions
Activities
Dining
Entertainment
SeaCity Museum
SeaCity Museum
11 minutes' walk
Museum showcasing Southampton's maritime history, including exhibitions about the Titanic. Interactive displays for all ages.
Tudor House and Garden
Tudor House and Garden
15 minutes' walk
A historic house dating back to the 15th century with beautiful gardens, perfect for history enthusiasts. Special events often held.
Southampton City Art Gallery
Southampton City Art Gallery
12 minutes' walk
Home to a stunning collection of British art, featuring contemporary and classical pieces. Free admission makes it an accessible attraction.
Westquay
Westquay
13 minutes' walk
A major shopping destination with over 100 stores, dining options, and entertainment venues. Great for retail therapy and family outings.
Walking Tours
15 minutes' walk
Guided tours available showcasing the city's history and architecture. Perfect for solo travelers and history buffs.
Canoeing at Ocean Village
15 minutes' walk
Rent canoes and explore the coastline. Great for thrill-seekers. Rentals available at local activity centers.
Relaxation at Hawthorns Urban Wildlife Centre
25 minutes' walk
A tranquil spot with nature trails, ideal for bird-watching and unwinding. Enjoy seasonal events and workshops on site.
Elements Restaurant & Bar
Elements Restaurant & Bar
2 minutes' walk
Modern setting offering a diverse menu, including local dishes and international favorites. Ideal for casual dining.
Thyme Premier Inn
Thyme Premier Inn
3 minutes' walk
Cozy restaurant serving classic British meals with a twist. Pub-style atmosphere, perfect for families. Reservations recommended.
Nando's
Nando's
5 minutes' walk
Popular chain known for its flame-grilled peri-peri chicken. Casual dining atmosphere and options for dietary restrictions available.
Grosvenor Casino Southampton
Grosvenor Casino Southampton
7 minutes' walk
A vibrant casino featuring table games, slots, and dining. Entertainment hub for adults seeking a night out.
Nuffield Southampton Theatres City
Nuffield Southampton Theatres City
10 minutes' walk
Local theatre offering a range of performances, including plays and musicals. Enjoy cultural events in a welcoming environment.
The Joiners
The Joiners
15 minutes' walk
Live music venue showcasing local and national acts in an intimate setting. Perfect for music lovers looking for a fun night out.
Getting around
City Centre
Southampton11 min  ·  3000 ft
Airports
Southampton (SOU)12 min  ·  4.7 mi
Bournemouth (BOH)71 min  ·  29.4 mi
Train
Southampton Central Railway Station4 min  ·  1000 ft
St Denys Train Station33 min  ·  1.7 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Polish, Hindi
Year renovated:
2012
Number of floors:
5
Number of rooms:
121

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Guests consistently appreciate the spacious rooms at Novotel Southampton, finding the beds comfortable for a restful sleep. Its location proves convenient, with the central train station and shopping at West Quay within easy walking distance, making it ideal for those embarking on cruises from nearby terminals. The on-site restaurant, Portside Table, is frequently praised, especially the Prawn and Scallop Tagliatelle. Some guests have noted that the hotel shows signs of aging, with aspects of the rooms needing refurbishment.
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Review score
Based on 1202 verified reviews
7.5/10
Very good
71%
Recommend
Location
8.8/10
Staff
8.7/10
Breakfast
5.9/10
Paid Wi-Fi
6.7/10
Pros
Good location
Comfy beds
Good breakfast
Friendly staff
Quick check-in
Cons
Tired hotel
Filthy room
Guest reviews
based on 1202 reviews
7.5/10
based on 2296 reviews
4/5
based on 2537 reviews
7.9/10
Isabella from Italy
Family with children
Superior Room
3 nights in November 2025
|
Reviewed:February 12, 2026
9.0/10

EXCELLENT stay!

competent staffcentral locationmissing sink
The breakfast team was AMAZING!!! They were great with all the children. The front desk staff acted quick, competent, and very helpful to everyone. I really liked this hotel, central to both the city centre and the port.
I noticed the absence of a sink in the separate toilet. This meant I had to go to the bathroom to wash. This was INCONVENIENT!!!
Rooms
9/10
The room was very peaceful, which allowed restful sleep. An extra door closed off the entranceway. A mini bar allowed making coffee in the morning, without waking my husband and son.
Location
10/10
The hotel's location is GREAT!!! It is close to the cruise terminal and the West Quay shopping centre. This proximity made everything very accessible. I found the hotel's position to be advantageous.
Facilities
8/10
I used the swimming pool and sauna twice . The gym was also quite well-equipped. These facilities enhanced the overall experience at the hotel. I found them clean and Well-kept!!!
0 Helpful
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David from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed:January 25, 2026
8.7/10

Solid Stay Near the Port

well kept roomcomfortable bedaccessible parkinghelpful staff
I found the room to be well kept and properly cleaned. The bed was comfortable and provided a good night's sleep. I made use of the on-site parking, and its accessibility simplified my arrival and departure. The staff were helpful with directions to local shops.
The gym equipment could use some updating, as a treadmill was out of order.
Location
9/10
The hotel provided convenient access to the cruise port, a key advantage for my travel plans. Several shops and restaurants were located within a 10-minute walk, proving useful for dining and essential needs. The immediate area felt secure during evening strolls.
Rooms
8/10
My double room featured a well-lit workspace with easily accessible power outlets for my devices. The bathroom included a rainfall shower and complimentary toiletries were supplied daily. The climate control system was responsive, allowing me to regulate the room temperature.
Service
9/10
The front desk provided prompt and efficient service when I checked in late. The staff were attentive to requests for extra towels. Housekeeping maintained a consistent standard of cleanliness throughout my stay. I found it really amazing!
0 Helpful
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Sophia from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed:January 07, 2026
9.0/10

Fantastic Stay!

friendly greetinggreat conditionclean roomshort walk
The reception staff offered a friendly greeting during check-in. The facilities and rooms looked in great condition. The Double Room was clean and very comfortable (exactly what I needed!). The hotel is nicely situated within a short walk of the centre.
The gym access is restricted to guests 16 years or older.
Service
9/10
The front desk staff provided quick service. They were competent and very helpful with all questions I had. The morning breakfast team was also particularly great with kids.
Rooms
8/10
My room featured comfortable beds and good-quality bedding. There was no quilt, but a thin blanket was available. I found the room to be very clean and well-kept, offering a very pleasant stay.
Facilities
10/10
The pool was amazing and I loved the sauna. The hotel is always very clean. There is also a gym available with several workout machines to use (I made sure to use them!).
Location
9/10
The location is very convenient. There are supermarkets, shopping centres, and restaurants in the nearby area. This hotel is located close to public transport options such as train and bus stations.
0 Helpful
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Michael from United Kingdom
Couple
superior room
1 night in October 2025
|
Reviewed:November 02, 2025
9.0/10

a tender anniversary stay

kind receptionistwedding anniversarylovely dessertcold room
the receptionist cathy showed kindness when my husband realised he forgot vital documents for cruise parking. we received an upgrade for our ruby wedding anniversary, what a treasure! a good dessert arrived with 'happy anniversary' wishes and drink vouchers, it was a blessing.
the room was cold. the central heating controls did not work at all! they offered me a heater. but it took a long time for the room to warm. i waited so long..
Service
10/10
reception offered a warm welcome! cathy at reception provided really good support, it was lovely. her kindness was a soothing balm on my soul, it made our day perfect.
Rooms
9/10
the room had generous dimensions. it included nice toiletries, such harmony! the pillows and bedding were wonderfully snug and cosy. fresh water and milk in the fridge accompanied a lovely coffee machine, it was a treat.
Facilities
8/10
the swimming pool is nicely equipped, full of light! the gym has ample equipment for a workout. it's all so inspiring! these facilities added value to my stay and offered restful moments.
0 Helpful
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rosie from united kingdom
Family with children
double room
3 nights in August 2025
|
Reviewed:October 29, 2025
8.5/10

super convenient stay near the pier

cute staffclean roomconvenient location
i found the reception staff very cute. my room was clean and had a nice atmosphere. the hotel's location is really convenient, just a short walk to the town center.
the sofa bed wasn't the most comfortable, but it was adequate for a short stay.
Location
9/10
the hotel is a 5-minute walk from the central train station. this makes it easy for travellers arriving from across the country. it's also only a short distance to a supermarket to buy water and snacks.
Facilities
8/10
The hotel features a swimming pool, and you must pass through the lobby in your robe to access it. there is also a small gym. I didn't have time to check out the gym! also, there's a stylish bar if you fancy a drink.
0 Helpful
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Rooms and Guests2 Guests, 1 Room